Phone Support:

  • 1800 16 11 09
    (free call)

Monday–Friday 9am–5pm

What to expect when accessing records about you

What to expect when accessing records about you.

What to expect

Other Find and Connect resources

Support Groups and Services

Find & Connect Support Service

ACT Find & Connect Support Service is part of the national network delivering support to Forgotten Australians and Former Child Migrants in the Australian Capital Territory. ACT Find & Connect Support Service will assist and support those people who were in care in Australia from the 1920s to 1989 to:

  • Access personalised support and counselling and, where possible, help you to obtain your personal records, trace your history and understand why you were placed into care
  • Connect with other services and support networks that may assist you at this time in your life
  • Reconnect with family, if this is possible

  • 1800 16 11 09 (free call)

Monday–Friday 9am–5pm

About the 1800 number

The function of the 1800 telephone number is to provide frontline support to care leavers or their representatives, to point care leavers in the right direction for finding their records or searching for family. It will also link care leavers with support and counselling within the Find & Connect Service network, or with other agencies.

Other Support groups and Services


Forgotten Australians

Care Leavers Australia Network (CLAN)

A national network and advocacy group for care leavers and Forgotten Australians, providing information, understanding and emotional support.
Telephone: 1800 008 774
Website: http://www.clan.org.au/


Former Child Migrants

Child Migrants Trust

Provides a range of social work services for former Child Migrants, including counselling, research into family history and support for family reunions. The Child Migrants Trust is an international organisation with offices in Melbourne, Perth and the UK, and works with former child migrants living in all Australian states as well as in other countries.
Telephone: (03) 9815 2022 [Melbourne]
Website: http://www.childmigrantstrust.com/


Other organisations

Alliance for Forgotten Australians (AFA)

A national alliance of existing groups and individuals that promotes the needs of Forgotten Australians.
Telephone: (02) 6273 4885
Website: http://www.forgottenaustralians.org.au/

Broken Rites

Broken Rites is a national non-denominational support group for people who have been abused sexually, physically or emotionally in religious institutions.
Phone: (03) 9457 4999 [Melbourne]
Email: brokenritesaustralia@hotmail.com
Website: http://brokenrites.alphalink.com.au/

CREATE Foundation (ACT office)

Connects and empowers children and young people (25 years and under) who are now or who have been in out-of-home care, and provides an independent voice for these children and young people. CREATE Foundation is a national organisation with offices in each state.
Telephone: (02) 6253 1451 or 1800 655 105
Website: http://www.create.org.au/

Lifeline

Lifeline operates a 24-hour telephone counselling service.
Telephone: 13 11 14
Website: http://www.lifeline.org.au/

mindhealthconnect

mindhealthconnect is a website launched in July 2012 as part of the Australian Government's National E-Mental Health Strategy. It is designed to be a 'first step' to finding support and resources to meet your needs.

You can use mindhealthconnect's "Guided Search" to find information and resources targeted to your personal situation, and to get in touch with relevant services. When using the Guided Search, you can answer a range of optional questions about yourself and how you're feeling – your answers are then used to connect you to the most relevant resources (including fact sheets, audio/visual resources, online communities and organisations).
Website: http://www.mindhealthconnect.org.au/

SNAICC

A national non government peak body which advocates on behalf of Aboriginal and Torres Strait Islander children and families.
Telephone: (03) 9489 8099
Website: http://www.snaicc.asn.au/