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Victoria - Event

Ombudsman's investigation into the storage and management of ward records by the Department of Human Services (2011 - 2012)

State of Victoria

From
July 2011
To
February 2012

In July 2011 in response to an anonymous source providing information on the unsatisfactory storage and management of ward records by the Department of Human Services, the Victorian Ombudsman launched an investigation into these concerns. The report was submitted to the Parliament on 29 February 2012. Its major recommendation was that in consultation with the Keeper of the Public records and relevant stakeholders, the Department was 'to develop a three year plan with specific actions, timelines, measures of progress and funding strategies for the identification, indexing, conservation, storage, management and provision of ready digital access for all records relating to former wards of the state.'

Publications

Online Resources

Sources used to compile this entry: Victorian Ombudsman, Investigation into the storage and management of ward records by the Department of Human Services March 2012, State of Victoria, Melbourne, Vic, 2012, 34 pp, https://www.parliament.vic.gov.au/file_uploads/REPORT__Investigation_into_the_storage_and_management_of_ward_records_by_DHS_-_Mar_2012_Nqg76ZCw.pdf.

Prepared by: Rosemary Francis