Community Services Directorate - Contact Details

Please be aware that there will be delays in responding to your email over the Christmas-New Year holiday period. 

Check our Christmas Closures page to see when the service in your state will be open.

If you have an enquiry, please select the category related to your query. This category is solely for feedback regarding Find & Connect.

Please be aware that there will be delays in responding to your email over the Christmas-New Year holiday period. 

Check our Christmas Closures page to see when the service in your state will be open.

Find & Connect was developed to help people who were in out of home care between 1920 and 1990 understand more about their past and about the historical context of child welfare in Australia. We assist people who spent time in an orphanage or children’s home in Australia and their families.

If you were not in out-of-home care in this timeframe, please select another category.

THIS EMAIL DOES NOT GO TO ANY INSTITUTIONS OR RECORD HOLDERS. IT GOES TO FIND & CONNECT.

Please be aware that there will be delays in responding to your email over the Christmas-New Year holiday period. 

Check our Christmas Closures page to see when the service in your state will be open.

Find & Connect was developed to help people who were in out of home care between 1920 and 1990 understand more about their past and about the historical context of child welfare in Australia. We assist people who spent time in an orphanage or children’s home in Australia and their families.

If you are trying to contact an organisation or access records, try the 'More info' or 'Records' tab on the page about the home you're seeking records from.

To contact a Forced Adoption Support Service in your state or territory call 1800 21 03 13, or email the support service in your state.

Find information on adoption records. 

If you are searching for a family member and were not in care, or are not a direct family member of a person who was in care, you can try our Finding Family section.

Unfortunately we cannot assist with your family history research. You may find our Family History page useful.

THIS EMAIL DOES NOT GO TO A HOSPITAL OR INSTITUTION. IT GOES TO FIND & CONNECT. WE DO NOT HOLD ANY RECORDS.

Please be aware that there will be delays in responding to your email over the Christmas-New Year holiday period. 

Check our Christmas Closures page to see when the service in your state will be open.

Find & Connect assists people who spent time in an orphanage or children’s home in Australia.

If you are trying to contact an organisation or access records, try the 'More info' or 'Records' tab on the page about the home you're seeking records from.

If you are searching for a family member and were not in care, or are not a direct family member of a person who was in care, you can try our Finding Family section.

Unfortunately we cannot assist with your family history research. You may find our Family History page section useful.