Community Services was created in 2009 as a Government agency of the Department of Human Services. In April 2011, the Department of Human Services was renamed the Department of Family and Community Services but the Community Services agency remained the same. Community Services managed child protection services and a range of programs for children and families across New South Wales and continued the work of the previous Department of Community Services. Community Services was the primary point of contact for former wards of the state and adoptees in accessing records relating to institutions, juvenile justice, foster care and out of home care. The agency had a Care Leaver Records Access Unit and an Adoption Information Unit to help people access their records. These Units became part of the Department of Communities and Justice in July 2019.